Privacy Policy

Last Updated: December 13, 2025

1. Information We Collect

We collect the following information when you use Rillence:

Account Information:

  • Email address
  • Company name (if provided)
  • Payment information (processed through third-party payment providers)

Usage Data:

  • Access logs
  • Framework usage patterns
  • Technical diagnostics and error reports

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Process subscription payments
  • Communicate about framework updates and changes
  • Improve the Service and develop new features
  • Respond to support requests and technical inquiries

3. Data Sharing

We do not sell your personal information. We share data only with:

  • Payment processors (for subscription billing)
  • Infrastructure providers (for hosting and delivery)
  • Legal authorities (when required by law)

4. Data Retention

We retain your information for the duration of your subscription and for a reasonable period afterward to comply with legal obligations and resolve disputes.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. You use the Service at your own risk.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing

To exercise these rights, contact: legal@rillrate.com

7. Cookies and Tracking

We use minimal cookies and tracking technologies for:

  • Authentication and session management
  • Usage analytics (aggregated and anonymized)

8. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. By using the Service, you consent to such transfers.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.

Contact

For privacy-related questions or requests, contact: legal@rillrate.com

RillRate DOO Tivat, Montenegro